Successful Online Selling

Tips for Knowing Your eBay Buyer Before You Ship

helpful tips to know about your buyer before you shipIf you’re selling a prized item, you might want to know more about the buyer you’re sending it to before you post it. There are many reasons for this but notably, some buyers cannot be fully trusted. Even if the sale is completed and the buyer has made the PayPal payment, a reversal is possible. the question is how can you get to trust a buyer on the other side?

The first place you want to start is to look at their feedback page, particularly the feedback they left for other sellers. You might want to think twice about a buyer who gives a lot of negative feedback. This is the kind of buyer you should try to know more about. Otherwise, avoid dealing with them but if you choose to deal with them, wait to leave feedback until you’ve received theirs.

On the same page, check out the feedback that sellers have left in the past under ‘From Sellers’. If they have more positive feedback from sellers, it might mean that they are better buyers than they are sellers, and vice versa.

The number of bid retractions is another good indicator of what kind of buyers they are – either they are indecisive and simply bid for the sake of bidding, or they are outright rogue individuals that try to get items without paying for them. So, a buyer with many bid retractions is one you want to avoid.

a quick note prior to shippingThe type of items and their price range that a buyer has purchased can tell you a few things about them. For instance, if someone had been buying items in the $1-$10 range and they suddenly bought a $1000 item, be very suspicious of them.

In the same regard, buyers who are willing to spend a huge amount of money on eBay all at once should be treated suspiciously. If you really have to go ahead and deal with them, do so with caution.

Additionally, the stuff they are bidding on at the moment shouldn’t be so different from what you’re selling. If the buyer shows a sudden interest in a particular type of item that they weren’t buying previously, then it should cause worry for you.

A user’s ID history is a good indicator of their trustworthiness. A user who has nothing to hide and no one to run away from will rarely change their ID. On the other hand, a user that is constantly changing their ID means that they don’t want to be found by some other person they’re running away from.

Treat new buyers courteously. They have weird user names and no feedback at all, but that doesn’t mean they cannot be trusted. By the way, real con artists that set out to commit fraud probably know that having zero feedback causes more suspicions, so they would first accumulate some feedback.

Finally, if you want to know more about a buyer, engage them through email. You may even politely ask them what they intend to with the item. Offer them support with the item if they need it and see how they react.

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