Easy Steps to Build Trust as a Seller on eBay
If you want to succeed in your
online business endeavors, you have to follow certain steps in order get you closer to that goal.
For example, having an account in eBay and selling off a few items every now and then is not
enough, you have to be able to build trust as a seller on eBay if you want to be one of the best at it.
Being able to build trust would not only enhance your good reputation as a seller but it would also
help get your old customers to come back for more transactions and you also get to entice new ones.
Thus, little by little, you help expand and grow your business even without too much effort on your
side. Yes, you can actually use your customers to take part of this trust-building process as well.
1) Sell quality items
You cannot just raid your closet or your storage room and sell whatever junk you can find in there.
If you want to be the best eBay seller there is, be sure that you actually list saleable items and those that are
worth every dime or dollar it is being spent on. Also, make sure that your items do not just look good in the
photos but also in person – your buyer will eventually get to see them.
2) Give the most accurate descriptions that you could provide
Your potential customers rely on the accurate descriptions that you provide them. Be sure that you
give simple, understandable and true descriptions. If your item happens to have a few minor flaws, indicate them.
People who are determined to get such item would still want to have it, even with the signs of wear and tear – just
do not surprise them.
3) Provide correct contact information
If you want to build trust as a seller on eBay then
provide updated contact information. This will make it easier for your customers to reach you should they have
questions about your items. This will also give them the assurance that you are indeed enthusiastic about
selling your items.
4) Give your customers several payment options
Customers would like their stores to be flexible in the way they receive money so be sure to
provide other ways to have payments sent. Aside from PayPal, you might also opt for credit card payment, bank funds
transfer or wired money transfer. Adjust to the needs of your customer.
5) If possible, provide free shipping
Customers love to get things free and providing free shipping would entice them to buy items on
your listing. Online shopping can be scary and you will just have to trust your seller to really send you your
orders after payment. Free shipping gives that certain level of assurance that your business is trustworthy. The
same thing also goes for money-back guarantees.
6) Encourage your customers to give feedback on your service
Sometimes, your efforts just are not enough so you might want to get the help of your customers.
After every transaction (or after every delivery confirmation), encourage your customers to leave a feedback so
that other potential customers would know how good you are in keeping your word and so that you would know which
areas to improve on.
Follow these simple steps to build trust as a seller on eBay
and you should run a very successful and profitable online business as a eBay powerseller.
Find out more here: http://successfulonlineselling.com/eBayFortune.html